Our Customer Service Officer Sharon has provided the following information in regards to shipping and returns.

Shipping

1. Shipping costs are calculated by weight at checkout

2. Books will be packed in the most appropriate way depending on their size, quantity and age using recycled and biodegradable materials wherever possible.

3. Books will be shipped within 3 days of order being made.

4. An email notification will be sent in regard to shipping details. 

Returns

We are happy to take returns and issue refunds within 14 days of arrival if the item is not up to expectations, but we will need photos and some kind of description of the issue.

Please remember these books are pre-loved and will have some kind of wear and tear to them. Our Quality Assurance Officer Scabs has written a description on each item and provided many photographs of each book to assist with your choice. 

We will not accept refunds based on change of mind or for faults already described.

Finally, if you are unsure as to anything and have questions, please do not hesitate to contact Sharon via our contact link for support.